Product: National General Insurance Customer Care Clear all filters (4 of 4 reviews match)
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I have never dealt with such blatant disregard for customer service. I will NEVER use them for home insurance ever again!! They do not care about their customers. Every person I talked to on the phone had an attitude and didn't care at all about helping me deal with...
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National General Insurance Customer Care
Reason of review
Poor customer service
Review #1354014 is a subjective opinion of poster.
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National General Insurance - Doesn't report proof of insurance

They do not report that you are covered and when the time comes to get your tag, you have to go through all kinds of crap because someone refuses to do their job!
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National General Insurance Customer Care
Review #1300284 is a subjective opinion of poster.
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National General Insurance - Never had to deal with such horrible insurance

1.0
Details
Absolutely irresponsible and a waste of money customer service is crap they never answer you. It is July 3rd my car is in the shop getting fixed I pay full coverage and they took 2 days to call me back to get me in a rental once they gave me a confirmation number to get a rental I arrive at the rental place and they have no idea what I'm talking about and of course this company doesn't answer my calls!!!!
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National General Insurance Customer Care
Reason of review
Poor customer service
Review #1294955 is a subjective opinion of poster.
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National General Insurance Customer Care Review

1.0
Details
The insurance was about to expire. They never sent me a renewal letter. I called them to say I went with another company. They sneakily ask me if I wanted to cancel. Unbenounced to me it was a way for them to nail me with a $50 cancellation charge. I tried to fight it through the company. There's small print somewhere about the $50 cancellation fee.
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Author
Service
National General Insurance Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Review #1007075 is a subjective opinion of poster.