Product: National General Insurance Auto Claim Clear all filters (12 of 12 reviews match)
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National General Insurance - Summer Saunders

2.9
Details
Unbelievable how rude this girl was to me. My agent said she was rude to her too when she called. Why be so hateful? Summer Saunders did not sound professional at all on the phone. Someone needs to talk to this girl about customer service. She didn’t even let me speak when I had questions. I was left so confused after our conversation and she did not seem to care one bit.
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National General Insurance Auto Claim
Review #1501789 is a subjective opinion of poster.
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National General Insurance - Rude service rep

3.3
Details
Rude claims adjusters at this Insurance company
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National General Insurance Auto Claim
Review #1501787 is a subjective opinion of poster.
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National General Insurance - Not a good company

I was in a car wreck on May 5th and I have been keeping in contact with them . Still haven’t send anymore to look my car.
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Author
Service
National General Insurance Auto Claim
Reason of review
Poor customer service
Review #1266156 is a subjective opinion of poster.
1 comment
1.0
Details
Shelby the auto adjuster is a complete narcissist and extremely rude. Run for your life! This company doesn’t even rank in top 10 insurance companies for a reason with consumer affairs. Would you believe they accused me of stealing my own car!! Even though I had two...
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Anonymous
#1592112

Your case is typical. If you live in NC contact me. My email is johnw.collisionsafety@gmail.com. I am a retired adjuster with over 40 years experience.

Author
Service
National General Insurance Auto Claim
Reason of review
Poor customer service
Review #1256337 is a subjective opinion of poster.
0 comments

National General Insurance - WORST

1.4
Details
First they raised my insurance i have no tickets then...My car was damaged do to being towed by a company in Myrtle beach 3 cracked rims 4 flat tires and a damaged suspension also a damaged Fenser and driver side view mirror.....which wasnt like that now they say they will not pay for it....leaving stuck with towing and service what am i paying them for.
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Author
Service
National General Insurance Auto Claim
Reason of review
Problems with payment
Review #1254580 is a subjective opinion of poster.
0 comments
00 but the key stayed in the vehicle, still ask how they knew the miles, the odometer is digital, you need to enter the key and turn it to see the miles, my policy had two Vehicles, one is from this accident, they declined to remove it from my policy and I had to pay...
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Author
Service
National General Insurance Auto Claim
Reason of review
Poor customer service
Review #1252113 is a subjective opinion of poster.
0 comments

National General Insurance - The worst insurance company

1.0
Details
National General Insurance - The worst insurance company
I filed a claim on my 5th wheel camper. I had a out side power surge. Lost appliances and a burned ceiling they will not cover the claim. They gave me a line of *** BUYER BEWARE!
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Author
Service
National General Insurance Auto Claim
Reason of review
Problems with payment
Review #1238812 is a subjective opinion of poster.
0 comments

National General Insurance - Bad.....

Car accident. Refuses to pay no fault claim.paid no meds or hosp. Bills
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Author
Service
National General Insurance Auto Claim
Reason of review
Problems with payment
Review #1237715 is a subjective opinion of poster.
1 comment
1.0
Details
I faxed him Carfax report, Kelly blue book report on similar cars but he still said that is his final settlement amount. Basically giving me NO choice but to take what he is going and I have NO choice. I would strongly advise anyone thinking of getting auto insurance...
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AliveWoollyMonkey
#1464717

National General is the worst insurance company I have ever had to dealt with. All they care about is MONEY. You pay your premium annually on time and when you have a claim, t...

Author
Location
Winston Salem, North Carolina
Service
National General Insurance Auto Claim
Cons
  • Bad customer service claims department
Reason of review
Poor customer service
Loss
$6692
Preferred solution
Full refund
Review #1232542 is a subjective opinion of poster.
0 comments

National General Insurance - Worst company

1.0
Details
My daughter had a accident that the other person was at fault and got a ticket and they are saying my daughter could’ve avoided accident Matt Lynn is a joke and his supervisor Janet Vance they are rude and don’t return your phone calls . They are not gonna pay for the accident that was the other persons fault . Total scam use someone else they will screw you over and the people are rude . These two individuals shouldn’t have a job .
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Author
Location
Winston Salem, North Carolina
Service
National General Insurance Auto Claim
Reason of review
Problems with payment
Review #1215838 is a subjective opinion of poster.