National General Insurance Phone Numbers and Emails

Toll-Free Number:

  • (800) 462-2123
Send Message

Customer Service:

  • (888) 293-5108
    Auto
  • (888) 781-0585
    Health
  • (888) 325-1190
    Home

Accessibility:

  • (877) 468-3466

Claims:

  • (800) 325-1088

Headquarters:

  • (336) 435-2000

Investors/ Franchising:

  • (212) 380-9462

Legal:

  • (877) 777-3245
    DMCA Inquiries
  • (615) 942-2814
    DMCA Inquiries

Media:

  • (833) 684-0492

Sales/ Reservations:

  • (800) 847-2886

National General Insurance Emails:

Claims
Customer Service
Investors/ Franchising
Legal
DMCA Inquiries
Media
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How to Contact?

Most Popular Number:

(800) 462-2123
Total calls: 105 Issues resolved: 3 Last call: Mar 27, 2024

What’s the Phone Number for National General Insurance?

The National General Insurance phone number is 1-800-468-3466. You can call National General Insurance to start a claim or get information about the existing one. The National General customer service agents will answer your questions and assist with your issues.

The National General Insurance company phone number you can call to get a quote is 1-800-462-2123. The company representative will explain the details and guide you to receive the policy.

To manage your auto policy, dial 1-888-293-5108. The homeowners can use the following National General contact number: 1-888-325-1190. You can call 1-888-781-0585 for support if you’re a member of a health insurance program. To start a glass-only claim, dial 1-855-326-1882.

How Can I Contact National General Insurance Customer Support via Live Chat?

You can access the National General claims chat from the company Contact Us page. Scroll it till you see the Chat With Us option. Provide your first and last name and pick the topic you have issues with. The virtual assistant will offer you the information from their FAQ section or connect you with the live National General Insurance customer service agent. Explain your problem to the chat operator or ask your question, and you will receive detailed answers or instructions to solve the issue.
You can also email your concerns to the National General address: service@ngic.com. If you want to start a claim, use the following email: claims@ngic.com.

What Are National General Insurance Customer Service Business Hours?

The National General Insurance hours for their helpline are 24/7. The main customer service National General Insurance contact is available anytime should you have questions or need support with your insurance. The Help Center team is ready to assist with your matters anytime, day or night.

The National General hours for their live chat are Monday through Friday from 8 a.m. to 8 p.m. EST. It is a fast way to contact their customer care when the phone lines are busy or if you prefer chat to calls.

You can also email their customer support or fill out an online form if your issue is not time-sensitive.

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Contact Information

National General Insurance Website:

National General Insurance Help Center:

Corporate Office Address:

National General Insurance
P.O. Box 3199 5630 University Parkway
Winston-Salem, North Carolina 27102-3199
United States

Other Info (opening hours):

Other Location:

Primary Office

59 Maiden Lane

New York, NY 10038

United States

More contact details

Fax:

+1(336) 435-2190

National General Insurance Rating Based on 72 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Reliability
Value for money

Rating stats

Rating trend

Summary of National General Insurance Customer Service Calls

321 TOTAL
CALLS
01:53 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call National General Insurance?

Payments and Charges Question:

  • “Got charged for no reason”
  • “Payments”
  • “Make a payment”

Product/ Service Question:

  • “Need proof of insurance”
  • “Insurance”
  • “Broke down need to get home.”

Activation/ Cancellation Question:

  • “Cancelling my insurance”
  • “Cancelar una poliza”
  • “Cancellation”

Request for Information Question:

  • “Checking on my refund”
  • “Roadside assistance”
  • “4 month inquiry & quotes to cancelled check”

Staff Question:

  • “To talk costmer service”
  • “Costumer service”
  • “Poor servic and no service. Open claim 3 months”

Account Question:

  • “Log in difficulty”
  • “My account”
  • “Account”

Employment Question:

  • “W2”
  • “Recent employment application”

Refund Question:

  • “Refund check issue”

Other Question:

  • “Por canselasion”
  • “Collections”
  • “Add a car”

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