Contact Information

National General Insurance Phone Numbers

Toll-Free Number:

  • (800) 325-1088

Claim:

  • (800) 325-1088
  • (888) 233-4575

Customer Service:

  • (866) 535-7417 Flood Claims
  • (888) 859-1181 If your policy starts with CCA, COH, CAZ, or CTX
  • (855) 234-6270 If your policy starts with CNC
  • (877) 468-3466 Independent or Local Agent
  • (888) 293-5108
  • (800) 462-2123

Flood Claims:

  • (877) 254-6819

Marketing:

  • (336) 435-3965

Media Inquiries:

  • (336) 435-3970

Quote:

  • (888) 745-2507
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National General Insurance Chat:

Corporate Office Address:

P.O. Box 3199
Winston-Salem, North Carolina 27102-3199
United States

Fax:

(336) 435-2190

Other Info:

Marketing Contact
Kevin.Fuschich@ngic.com
Media Inquiries
Nicole.Pemberton@ngic.com

Help in Social Networks:

Summary of National General Insurance Customer Service Calls

3 TOTAL
CALLS
67% SUCCESSFUL
CONNECTIONS
02:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact National General Insurance to Ask about:

Product/ Service Question:

  • “Would like tobeef up my insurance for a trip”

Other Question:

  • “Representative hung up phone”

National General Insurance Rating Stats

1.2 out of 5 stars
based on 23 reviews
See all 42 reviews

Rating trend

About

Top National General Insurance Services

Auto Claim, Auto Insurance, Customer Care

National General Insurance Pros and Cons

Pros: Only 1 rep was helpful and tried, Great at convincing the customer to buy insurance

Cons: Bad customer service claims department, Told no email or fax existed at first and rep was rude, Predatory business practices, Lost original paperwork sent to them by mail, Finally emailed and faxed hundreds of pages

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National General Insurance reviews and complaints

National General Insurance is ranked 284 out of 1810 in Insurance category

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